Driver who met me in airport did not speak english. I paid for a 3-days tour but had no activity on the 3rd day. I psid supervacation instead for a 1 day tour to seattle for my 3rd day.
first let me tell you that all places mentioned in this itinerary was not visited it was a touch and go places, meaning u sit in the bus and the tour guide states oh this is Kamloops or revelstoke, Banff national park or jasper national pa..rk was not visited
secondly there were more Chinese people so the guide would say more in Chinese and then he would or translate in English in a very short sentences the switch from Chinese to English was quick so before one would grasp what was being told the sentences were all done :( the guide was Simon)
He was not very accommodative like for example he would stop at a rest area where there was no coffee being offered especially on the 5th day we travelled on the coach bus since early morning for hours and the multiple stops that was offered was a rest area for only washrooms, not a drinking water could be brought at this area when I told him that he said "its not in my list". I guess Chinese people are not much of a coffee drinker so he didn't care about the rest of the group.
Also on the 4th day he requested everyone to pay a tip of ~$32 /each person mandatory for him and the driver Vincent lee $8/ each person
A tip is offered not claimed also the driver is the one requires more coz he drives us all to our destination safely esp driving through the winding narrow roads up in the mountains, I believe the Chinese should pay more tip than the others as he spoke more in Chinese & was in favor mostly for them
the meal plan that is total rip off he asked us to pay ~300 meal plan for 4 lunches 2 Chinese & 2 American this is a business a total rip off as when asked he said there are not many restaurant's out there, but that is a total lie there are plenty of restaurants, he also added you have to be punctual which we were. ( so that we would buy his meal deal)
the last but the least the Ginseng factory was total bore coz it only benefits the Chinese who buys their products instead I would suggest that it would have benefitted a park in jasper especially on the 5 th day since there was not much offered other than sitting on the bus all day other than few rest stops and ginseng factoryRead full review
The tour guide was prompt and very accomodating. The suspension bridge is really fun and we loved climbing around in the trees. The bears at Grouse Mountain was interesting to be seen around, the Salmon hatchery there was no bigger salmon's.. that I could see at this time of the monthRead full review
Miss information on the train booking. Promised sleeper three times but it was not true! Accommodation on the train poor. The Banff hotel was not cleaned each day as requested with specific notes ., food was good. Some of the stops were no..t long enough to do the walks planned. Use the wash room or do the walk but not both.
Driver/guide in the van were excellent days.Read full review
First day city tour used separate company and bus, which caused hassle with luggage. The tour's Chinese/English guiding leaned Chinese, and the pushy guide seemed to have a financial interest in the optional meal plan, which was rather Chin..ese-oriented. Overall the atmosphere was being herded as sheep by a dog too much in a hurry. The sights and the access were good though.Read full review
Excellent tour for day trip, breathtaking sights, tour guide knowledgeable about area and the region, very glad we did this tour it’s a full day of touring but worth it.
Bilingual translation is excellent needs to be inclusive with all.. passengers, noticed a drop off very early in the day and tips expectedRead full review
First of all, I thought I booked a tour with Tours4fun. Instead, supervacations greeted me at the airport. When I started emailing the company months before the tour, they were unorganized and did not communicate well with the “local offi..ce,” whatever that meant. For the life of me, they could not get my flight information correct! After several emails, I called the company to straighten out my flight information 2 times. I called and emailed several times to get an updated itinerary time of events and locations of hotel rooms. When My friend and I got to Vancouver, We looked for a sign saying “Tours4fun” to catch the shuttle to our hotel (for which I had to straighten out our flight information 2 times before and for which I had no clue of which hotel we would be staying at). We waited 15 minutes before calling the supposed tour guide, whom did not answer, we left a voicemail. We called 2 more numbers before actually getting to speak with someone. That someone had no clue what was going on, and she barely spoke English. We arrived at 8 in the morning and the company mentioned that the shuttle would only be able to pick us up at 1030. That was not acceptable. Why would we have to give the tour company our flight information but not accommodate our needs? Finally after asking again whether we could catch an earlier ride, someone ran up to us, a Chinese lady whom barely spoke any English. She yelled at us stating she was looking for us. AGAIN, I mentioned how we booked a tour with tours4Fun, well the sign this lady was holding said SUPER-VACATIONS! This Chinese lady finally gave us an itinerary and told us to wait. The bus driver, Bing, finally went through the itinerary with us in broken English. As he went through the itinerary he mentioned the “service fees” for which on the itinerary mentioned suggested tip! He stated that we NEEDED to pay the “suggested tip/service fees” everyday to our tour guides! we go through our tours for the day... HORRIBLE! These two tour guides were horrible!! They barely spoke English!they showed us the sign for Vancouver, mentioned the river have salmon, took us to this clock with steam coming out, and to this building that looked like a space ship and some to take pictures!! What a waste of time! We could’ve booked a real tour! And the whole ride, the drivers singled us out because we were the only non Chinese people on the bus!! I had no clue this was a Chinese tour!! At the end of day 1, the driver harassed us for the money, pretty much demanded it!! Wtf, I didn’t even learn anything from that “tour”. I would not recommend this tour to anyone!!! In fact, I would recommend no one to take this tour!!! Not unless you have to be harassed for more money and be stuck on a tour bus with Chinese people! This tour company *****!!Read full review
The tour was excellent, covered everything that I had wanted to explore. The driver/tour guide was very knowledgeable and shared a lot of information. However, I do have a complaint. I was picked up from a hotel that was further away from t..he residential area that I was staying at. I was surprised to learn that another family was picked up from a hotel closer to where I was staying. I could have been picked up from the closest hotel.Read full review
That will be nice if the hotels serves breakfast as we are on the run always early morning. We had some issues with the transportation. We have to replace the bus .