Jerry was a great tour guide. We are full pack in the bus but he make sure everyone is accommodated. The places you go is great, the only problem is the time but overall the experience is great and the cost is cheap.
Sceneries and point of interests are superb. But the tour company has a problem. It lets its tourists know about the point of interests and meals only during the bus ride. When people want to pay, they only collect cash. It is not definite ..that everyone will carry cash or enough cash. Also question arises is the company running on cash money. There are two local tour guides - the second one collects cash without listing out what the cash is for. The first one is good, at least she lists out the tour item and price for each. At least there is transparency. Another thing is the coach. Both coaches are old and there is apparent safety concern. Best Western has got ghost. The hotel provided in Montreal is run down.Read full review
1. Clear communication: we thought both nights will be same hotel.
2. We left hotel early yet breakfast was inclusive in the hotel. Maybe your organization should compensate use with gift cards from Tim hortons (5-10) for simply breakfast ..
3. Please provide wifi so we can share our experience with friends and family .
Overall it was not bad. I will fo more trips considering I booked two days before the tripRead full review
We enjoyed our trip this time. Our tourist guide Jerry Zhu, he is very knowlegable of history of each places we went. We also enjoyed the staying in comfort inn. This place is very clean and quiet. It worked out for 4 of us. Good planning. ..The only thing needs to be improving is meeting arrangement at the very first day of trip. We didn't know there had so many buses waiting for us tourists, and so difficult f us to find right bus to get in. Early morning in the first day trip, it absolutely needs someone to be there to guide all of our tourists.Read full review
I wanted to write to you after having the 3-day tour to Montreal-Quebec City-Thousand Islands (code 2103-17850). I am profoundly disappointed on this tour. I wanted to leave as soon as I stepped on the bus, which was very dirty from the beg..inning. I put on a smile and carried on, the tour guide seemed friendly and I had already payed so I just went with it.I was aware that there would be people from different cultures on this trip, which is usually enlightening and enriching. This time, the tour of 46 people in total had 42 Chinese which I wouldn’t think as a problem. For that reason though, most meals were in Asian restaurants, no heads-up whatsoever when booking the tour. Two out of those three were ok, but I would’ve expected typical meals. The third Asian restaurant House of Dragon was extremely dirty at first glance, and the bathroom gave me nausea; if the bathroom was like this I can only imagine how the kitchen looks. On the same note, the first meal at Thousand Islands was terrible, it was more of a communal kitchen or humble eatery than a restaurant. It looked truly unhealthy, very dirty overall. I strongly encourage the tour organizers to visit at least these two places and judge for yourself. I wonder, how can these be part of a tour?
Also, the tour guide talked maybe 2min in Chinese explaining and then gave a 20sec English translation EACH time, so I’m pretty sure she didn’t put a lot of detail on that translation. When on the museums, the tour guide would give us a map and said to the small group of English speakers to do our own self-guided tour as she would only explain things in Chinese. I am also paying for guidance and my guidance was to guide myself with the museum map!!
This tour should be sold with that in mind: oriented to Chinese tourists only.
It’s a petty that I see myself writing this, multiculturalism is a beautiful thing, but I became uncomfortable when a lot of people couldn’t stop burping on a closed bus (this includes the tour-guide burping on the microphone), some would push you on tour line-ups with no awareness of personal space, a couple of time there was some yelling in Chinese on the bus (I didn’t understand what they were saying but apparently they were complaining that people were talking loudly). I just felt out of place on this tour.
Overall, I would never recommend this tour to anyone not Chinese. Please review the tour description and adjust it to avoid people from having the bad experience me and my partner had. Offer multicultural tours that are actually multicultural; this one was clearly a Chinese oriented tour.Read full review
By: Mariben Mercado | Wed Oct 16, 2019 at 12.34 AM
If you have been to coach tours in Europe, then the pacing is just like that. In every attraction you wud be given this no. of minutes or hours so that every destination wud be reached on time. Ivey Wong, a Chinese Canadian New York educate..d guide made the tour informative and our driver hassle free. To enjoy the tour go to all the attractions. The hotels are three stars so if you want an upgrade you can do so and in Quebec I recommend the Chateau Royal. The lunch meals are Chinese buffets. First lunch was ok but the second one was not very good.Read full review