Very crowded and unable to take pictures like I wanted. I did this tour 3 years ago and it was an entirely different experience. Three years ago it felt like I was in 'sacred' territory and the place was held in reverence. This time it f..elt like a 'money making' adventure. and I was in a herd. I cannot recommend this experience to anyone after this visit.Read full review
I booked a tour at 10am which was still available a few days in a row on the website of 'tours4fun'.
After two days I got an email that the tour is no longer available and they offered me other tours later that day.
I answered them that I ..want to take the 8:45am tour instead and got another email that they first need to confirm that tour and need to make sure that its not overbooked. The 10am tour was still available but they told me the website is not uptading that it's already overbooked. Very unprofessional in my opinion.
Every answer I got was from another person (several contacts) which was very unprofessional too as they answered more or less all the same and did not enter to my questions.
I was very restless because every other tours on other websites were already booked out and my stay in page was limited , I only had 1,5 days there.
After several emails from me to them they confirmed the tour and wrote me that prices will be the same - no additional costs. At the day of the tour of course I had to pay extra 16$ plus Tipp for the tour guide.
Anyway the tour guide was brilliant. I think her name was Naia . She was very professional and explained how to take photos the best way. She explained a lot about the canyon and was very friendly. We had many options to take photos even if there were plenty of people in the canyon.
She also took photos of us which ended up looking very professional.
The tour was good and worth it but the communication was unprofessional and unsatisfactory and it ***** that it's more expensive then on other websites.Read full review
On line booking was easy, but I thought I was booking a specific time but it was only a request and i ended up getting confirmation at the last minute.... but the company did a great job of securing me a time close to what I wanted so all w..orked out in the endRead full review
Very confusing to find the right location for our departure. There’s needs to be good signing by the roadside as to if you are at upper or lower canyon. Most of us had to go to two places looking for correct one. A simple A-frame sign wou..ld help everyone.Read full review
We presented our vouchers and we were all set to go. Antelope canyon was awesome and the guides were excellent and took awesome photos on our cellphones.
Not happy. I registered a group of 7 people for a tour about 6 weeks in advance and was charged in full immediately (over $500). After 2 weeks, one member of the group informed me that he wouldn't be able to go due to a conflict. Although t..his was still 4 weeks in advance, I got a refund for that one ticket but was charged a $17 fee for making a change to the reservation! I spoke to a manager and got that waved as that is pretty rediculous. Then two days before our tour, one member of the group had a medical emergency and had to be admitted to ICU in Henderson. I called Tours4Fun immediately asking for a refund for that ticket since this individual obviously couldn't attend, and I even provided copies of the hospital report per email to prove it. I was told "no, it is past the cancellation date". Well sorry, but an emergency medical condition should be an exception, just like with an airline ticket, or similar! The worst part was, that ticket was just resold at full price to another taker, so either Tours4Fun or the Indian Reservation that does the tours profited twice. Not right. The tour itself, by the way, was extremely crowded with several "pile-ups" in the canyon which resulted in lengthy waiting periods. It was also not possible to take any pictures with no strangers in it. Not my idea of experiencing nature. I would recommend going to one of the smaller canyons and I would NOT recommend Tours4Fun. I will never be using them againRead full review
Our guide was excellent. I realize this is a very popular attraction and for good reason. But there were too many people in there at one time, and people got carried away with taking selfies.