Check-in person was a bit short with my Type1 diabetic daughter who needed to take some supplies with her. He was insistent that one could only take water, phone, camera.
The tour itself was amazing.
A very well planned and organized tour. Joe was awesome. Very informative and engaging. Got to meet some cool people. This is the best way to visit all the mentioned national parks. Great with family and friends
1)Your USA Office should have given me invoice number as soon as I paid them here. This was needed by your London office as confirmation of payment. This was not provided to me by your USA office. Although your London office figured out th..at I did make payment, initially they told me that it was my responsibility to talk to USA and get invoice number. NOT EVERYONE CARRIES MOBILE PHONE WITH INTERNATIONAL SERVICE. IT WAS UPSETTING TO START WITH.
2)Your tour GUIDE was VERY rude and was treating passengers as children. EVERYONE and I REPEAT EVERYONE was having heated arguments with him at Eiffel Tower site. He showed us where to assemble after sightseeing and he expected us to come back at a different place. He was after all paid because of tourists like us. And he should remember that.Read full review
Il tour è molto bello dato il posto molto affascinante, l'organizzazione è rapida ed efficiente, soprattutto perché i visitatori sono numerosi, siamo un po' delusi dalla nostra guida che non era molto loquace, i commenti e le spiegazioni.. erano proprio ridotte al minimo e spesso dovevamo sollecitare il racconto con delle domande. forse il giorno della visita si era svegliata "con il piede sbagliato" comunque il resto è stato molto bello.Read full review
First day city tour used separate company and bus, which caused hassle with luggage. The tour's Chinese/English guiding leaned Chinese, and the pushy guide seemed to have a financial interest in the optional meal plan, which was rather Chin..ese-oriented. Overall the atmosphere was being herded as sheep by a dog too much in a hurry. The sights and the access were good though.Read full review
Ripp ooff and worst experience... why would call us 90 minutes early just to make us sit ther 90 minutes I was ther 55 minutes early and anitilope tour charged us 10 per person and guess what we did nothing until tour started in 50 minutes ..we were sitting idleRead full review