【Canadian Rockies Winter Tour】5-Day Winter Fairmont Tour from Calgary: Banff, Lake Louise and Jasper | Four-Night Stay at The Fairmont Hotels

• Cancellation Policy:
  * Tours with FAIRMONT Hotels: 100% NON-REFUNDABLE & NON-CHANGEABLE once booking is confirmed.
  * Additional fees, including but not limited to associated credit card or wire transfer service charges, will be applied to any cancellation or amendment request. Cancellation policy will be applied to below modifications: reducing the number of travelers, and changing; optional admissions & group meal purchase, as well as amending extended hotel stay.
• Hotel arrangement is subject to change due to different departure date.
• Please be ready at meeting location 5-10 minutes prior to the pick-up time as the tour will start on time. If you miss the bus, please meet us at the next pick-up location. Should there be any concerns, please contact us. 
• We recommends you to purchase a comprehensive travel insurance immediately upon booking as a measure of an extra protection.
• We have put forth all necessary efforts to ensure that, at all times of publication, all descriptions in the present brochure are exact. We reserve the right to postpone, cancel, or change the tour and/or hotel accommodation. Any loss or additional expenses incurred shall be bound by the participant. 
• We shall not be liable for failure in the performance of its obligations for any loss or damage resulting from any delay, cancellations, loss of personal belongings, illness, bodily injury, accident, death, deterioration of services, inconvenience, loss of enjoyment, disappointment or frustration (either mental or physical), attributable to a fault, negligent act or omission by a provider or any employee thereof.Each agency has various regulations; it is responsible for passengers, and in case of accidental casualties or property damage, it should be resolved in accordance with the safety regulations established by various agencies, 
• One piece of checked luggage & one piece of carryon luggage, with applicable size restrictions, are allowed for each person.
• Should there be any itinerary details/price discrepancies from our website, the company's invoice will be considered as the final confirmation.
• We highly recommend to check the weather forecast before your arrival because the temperature in the Rocky Mountains can drop dramatically at night.
• Suggest to bring the warm coat and anti-slippery shoes.
• Suggest to bring sunscreen and sun protection products due to high UV index in Canada. 
• Suggest to bring toiletries since North America Hotels usually do not provide such amenities. 

Depending on your arrival time, your hotel room may not be available until the afternoon. Most hotels allow check-in between 1:00pm-3:00pm, however some charge a fee for early check-in. Please check at the hotel desk to see if you may store your luggage at the hotel if you wish to explore the city on your own before check-in.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.
If any of the attractions are closed due to Covid-19, the guide will arrange the itinerary based on the actual situation on the tour date. Please understand. Thanks.

Yellow Fever Vaccination Requirement: If you have traveled to or transited through yellow fever-endemic regions including East African countries (excluding Tanzania) or South American countries, either before or after your trip, you may be required to present a valid yellow fever vaccination certificate. This requirement can apply not only for joining tours but also for certain flights or entry into specific countries. For more details, please refer to the official site: Yellow Fever Risk Areas - Fit for Travel