3-Day Queen Elizabeth Uganda Safari Tour

• Vegetarians and those with special diet kindly notify us on the Booking note such that our team pay close attention and Gorilla permit worth $700 per person is non-refundable once trekking dates are confirmed and permits for Trekking Gorillas are regulated by the Government. However, in case of cancellation notify us on time such that Gorilla trekking dates can be rescheduled for another date and confirmation is subjected to availability.
• Cancellation Policy:
  - For any reason to cancel your bookings can be rescheduled for other dates due to global challenges of the Pandemic cancellations, global travel restrictions are unavoidable we therefore guarantee our clients on Un foreseen   cancellations our office is flexible to set convenient dates to enjoy your safari Experience.
  - Customers will receive a full refund, minus the cost of gorilla permits are $700/Person which is a policy from the regulator the government of Uganda, and it is non-refundable. However, for other tour itineraries provided the cancellation is done within 72 hours from the time of the tour, it shall be received, and rescheduling planned accordingly. Otherwise beyond the above factors the customers will receive a full refund in case of natural disasters or global effects.
  - Please note that cancellation fees are calculated based on the date we receive your cancellation request.
  - Also note: Sale of Gorilla permits is a preserve of the government (Uganda wildlife Authority), hence, fees for these permits are non - refundable. Thank you, have an ultimate fascinating experience.
• AMENDMENT FEES:
  Amendments made on the booking 27 days before departure attracts a surcharge of $35 per amendment. Less than 27 days no amendments or fees will be applied. A changed reservation will be confirmed within 72 hours. Fees Apply:
  - Changing booking
  - Changing departure date
  - Changing guest name
  - Removing /Replacing a guest
  - Changing pick up time or location
• Trip Information:
   The local provider is committed to executing the tour activities as detailed in the itinerary provided. They only request our clients to be understanding, remain calm and flexible on a few isolated occasions where local events may inconvenience the activities on the itinerary. Our clients should also note that the first day of the trip is simply for the drive or flight to the destination as shown on the itinerary and has a few activities planned. We advise that you be conversant with our representative who will take you through the Predeparture briefings.
• NOTE:
  Entebbe international airport is your gateway to and from Uganda. To avoid inconveniences that are occasioned by rushing at the time of departure, we advise that you book international flights departing from Entebbe after 8pm. We will need you to furnish us with the following information:
  - Airline
  - Flight number
  - Arrival and departure date
  - Flight times
• VISA AND CONSULAR ADVICE:
   Each individual traveler is responsible for obtaining the required visa, as visa requirements vary per country. For visa information, we advise our clients to consult the US State Department and local Embassies for non-US citizens.
  - A visa can be obtained at Entebbe international airport on arrival at a fee $50 per person.
  - Visas for all other East African Countries can be obtained, on arrival, at the international airport or at boarder points.
• CASH AT HAND:
  It is crucial to note that in many countries, some local Forex bureaus place much emphasis on quality of the dollar and other foreign currency notes frequently used by most visitors. It is our humble view therefore that you carry new and undamaged bills / notes especially in the dominations of $50 and $100 bills. Major credit cards like Visa and Master card are acceptable in towns.
• Stay healthy while you travel Staying healthy while you travel is vital it isn't all about vaccinations and medicine. Most problems you could face are easily preventable. Drinking bottled, boiled, or treated water, washing your hands properly before eating and carefully avoiding insect bites could save your life, money, and Time.
• Yellow fever vaccination /Covid-19:
  Please remember to get your yellow fever /Covid-19 Vaccination as it is a crucial requirement especially if you are travelling to Uganda, Kenya, Tanzania, and Rwanda and global Covid-19   Please be sure to visit the Centers for Disease Control at http://www.cdc.gov/travel. Or check with a physician for more information.
• ITINERARY, TRAVEL INSURANCE AND PASSPORT COPIES:
  Leave a copy of your itinerary, travel insurance and passport to a family member, for reference purposes, in case of an emergency. Travel insurance is also compulsory on all trips.
• WHAT TO CARRY:
  - Rain Jacket / coat
  - Shoes with good traction
  - Binoculars
  - Travel plug adapter with USB port
  - Antibacterial hand cleaning gel
  - Good camera with fully charged battery and good memory card storage
  - First aid kit
  - Small back park
  - Sun block hat
  - Sunglasses
  - Hiking boots
  - Mosquito repellent
• AGE LIMIT:
  Some of our tours have strict age limit. Children 13 years and below are not allowed to visit the gorillas or participate in certain activities like canoeing and, for adults above 65 years of age, a medical report may be required.
• GENERAL SAFETY TIPS:
  We prioritize safety of our tours; however, travels are susceptible to risks. So, it is important to be prepared and approach all arrangements with utmost caution. It’s advisable to do some research about your destination to equip yourself with some tips to ensure safety. Register your trip and avail a copy of your emergency contact details to your government travel advisory service (or diplomatic mission) in a country that you are visiting so that they can contact you in case of emergency. This process can be done online, and it is also advisable to get contacts of the American Embassy in Uganda, your destination. Depending on the itinerary you have booked, some activities may carry greater risks or personal injury, we therefore advise that you take great care and strictly adhere to the established pre-cautions before participating. These activities include white water rafting, canoe and boat rides, Gorilla trekking and Chimpanzee tracking, mountaineering, bungee jumping, culture walk or community visit and game drive. For safety, the following must also be accorded due consideration.
  - Avoid expensive jewelry.
  - Hide your cash and Monitor your ATM/ Credit card transactions  
  - Avoid all demonstrations and protests given their potential to turn violent.
  - Monitor the media for information about any possible security risks and pay close attention to your personal security.
  - Carry a copy of your passport and avoid hanging alone without the advice of the tour guide. And avoid Voluntary helpers who are not among your group and be worried of any assistance from seemingly helpful strangers however polite or well dressed. To safeguard your items and report any lost or blocked bank card to your Bank.
• TRAVEL INSURANCE:
  This tour requires that all travelers should have adequate and valid travel insurance covering medical and all personal Emergencies, including repatriation costs and emergency evacuation. We therefore recommend Travel Guard, Allianz, and Nomads Travel Insurance' for all your insurance necessities.
• PRIVACY:
  We understand and respect the value and importance of your privacy. Be assured therefore that protection of privacy is given the highest priority. All personal information that you avail to us is strictly used for purposes of Safari tour booking. We will endeavor to take all reasonable steps to keep secure any personal information which we hold about the guest. However, cognizant of the rampant cases of hacking into data on the internet, it becomes a bit tricky to guarantee 100% security to data shared through online sources. We therefore will not be held culpable if the breach or hacking into your personal information is by international unauthorized individuals.
• FORCE MAJEURE:
  It is with regret that our office cannot compensate where an impediment to proper performance of duty is because of an event above and beyond our own making, control and anticipation nor is it due to the supplier of the service in question. Such events may include unexpected government quarantines, travel bans, riots, civil strife, natural disaster, terrorist acts, border closure, fire, road closures, industrial disputes, extreme weather conditions and other incidents beyond our control. NOTE: In some unfortunate circumstances, getting a park or Gorilla permit may not be guaranteed to seeing wildlife in their habitats as unfavorable local conditions may sometimes hinder access to the wildlife. This can happen without prior notice, or it can be at short notice. We therefore accept no liabilities in circumstances where Gorilla or wildlife viewing is due to cancellation by the authorities. Where the loss is due to the absence of Gorillas, closure of boarders, national park or security changes, refunding is at the discretion of the responsible offices. However, Kent Tour Safaris shall use all means necessary to obtain the monies / refunds and pass it on to the client.

Depending on your arrival time, your hotel room may not be available until the afternoon. Most hotels allow check-in between 1:00pm-3:00pm, however some charge a fee for early check-in. Please check at the hotel desk to see if you may store your luggage at the hotel if you wish to explore the city on your own before check-in.
This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.
If any of the attractions are closed due to Covid-19, the guide will arrange the itinerary based on the actual situation on the tour date. Please understand. Thanks.

Yellow Fever Vaccination Requirement: If you have traveled to or transited through yellow fever-endemic regions including East African countries (excluding Tanzania) or South American countries, either before or after your trip, you may be required to present a valid yellow fever vaccination certificate. This requirement can apply not only for joining tours but also for certain flights or entry into specific countries. For more details, please refer to the official site: Yellow Fever Risk Areas - Fit for Travel