Cairo(CAI) Airport Pick-up and Drop-off Notice
1. Free airport pickup times are at 12:00 pm, 2:00 pm, 5:00 pm, and 8:00 pm. These times are when customers meet our staff after getting their luggage. We will not wait for late arrivals.
2. Pickup point: After getting your luggage, our staff holding the sign will be waiting in the pickup lobby.
3. Whether or not you need to collect your luggage, please follow the signs for the baggage claim belt number and head to the immigration hall. Do not look for the exit randomly.
4. If you cannot find the driver holding the sign at the exit, please do not panic and stay in your original location. Immediately call the emergency number for inquiries.
5.Free airport drop-off times are at 7:00 am, 9:00 am, and 11:00 am. These times are when customers meet our staff at the hotel after getting their luggage. We will not wait for late arrivals.
6.Each customer is allowed to bring up to two pieces of luggage (one carry-on and one checked bag). If you exceed the luggage limit, there will be an additional service fee of 20 euros per piece.
7.Personal pickup service: The foreign driver will wait up to 90 minutes after the flight arrival time. If the wait time exceeds 90 minutes, the driver will leave and will not be responsible for any further pickup. If you need the driver to return for pickup, you will need to pay an additional fee. If the flight is delayed due to the airline's sudden delay, the fee will not be refunded, and customers will need to file a claim with the airline on their own.