Birthday weekend so I decided to do some nature stuff and discover AZ. I purchase 5 tickets. A day before the tour 3 of my friends flights was canceled due to high winds in Chicago. I called to speak to someone however the staff kept hangin..g up on me was was uninterested and did not want to help me out or switch the date. I was told a manager will be in. Contact which I’m still waiting for the call! Fast forward day of tour. Two of us showed up on time and against all odds to give it a chance. The tour was overcrowded and rushed. We weren’t able to engage as we wanted and not only that we were told to take group pictures and no singles while we weren’t with a group. The place is amazing! the overall service was Terrible. I would not recommend this tour. Still waiting on a call.Read full review