The tour was good and our guide Bonnie was great. The problem was there was no communication from the tour company and we almost missed our tour and would have lost $320 and it want our fault. The reservation said the tour company was goi..ng to pick us up at the hotel and when I asked the hotel they told me no that they don’t pick up so I called the tour company and they told me the meeting place we showed up at the meeting place and the lady told me I was in the wrong place and I told her I had called and that’s the address they had given me. She told me where I should go and we showed up there while still trying to teach an agent on the phone and the tour company told me no that it was where I had been at. Finally reached the place the lady told me to go and that was the correct place. And the girl
on the phone told me that I was in the wrong place she was completely clueless! Very frustrating!Read full review
Beyond our expectations! Traveled 1100 miles, chose lodging rather than camping, and had hiking or just sightseeing options. The hotels were exceptional and the tour guide took very good care of us and made sure we saw it all! The picnic lu..nches were healthy and delicious, and our two evening meals were very good. We even got to have dinner made by a Navaho Indian family at their home in Monument Valley where we watched the sunset. The sun rose just outside our hotel balcony with Monument Valley in the background. We were picked up and dropped off at the Stratosphere Hotel in Las Vegas and enjoyed our two night stay there as well. I would highly recommend this tour company if you don’t want the haste of car rentals, driving, and trying to figure it all out. We also had the option of touring Antelope Canyon (which all 13 of us chose.) and a helicopter tour of the Grand Canyon which I highly recommend. All of our fellow travelers were from outside the USA and spoke English and were a delight to get to know during our time on the bus. The Grand Canyon was on our bucket list (we are 69), and I can’t imagine a better way to see it!Read full review
All the personnel from the company were brilliant. From the beginning of my booking when calling at the office repeatedly to ask questions up till the last day of the tour, the company always strive to assist me wherever possible. All reque..sted details were provided to me at the earliest. Even when my first payment didnt go through, they did not simply cancel and keep the booking amount but reminded me promptly about the payment. And after receiving the final payment, the tour company was equally receptive. The tour guide (Evan Dilauro) was very helpful and hardworking throughout the whole tour. He was able to manage the needs of the group and the individual very effectively. The planning and execution of the tour itself was good and made better by the fact that the whole group became very close during the whole experience. Would surely take one of the other experiences offered by them the next time i visit the country.Read full review
By: Riccardo Silva Confalonieri | Sat Aug 17, 2019 at 12.32 PM
Da non perdere ma mi sembra eccessivo il terrorismo psicologico che ti fanno per arrivare un'ora prima del tour per poi stare ad aspettare al caldo per un'ora.....boh
Ashley was excellent! She made the tour even better than the beautiful surroundings!! When calling in to confirm date & time, Lady was rude & gave me run around. Panda was very welcoming when we got there.
Restrooms are terrible...could be ..a lot better .Read full review
This trip is fast-paced (as indicated in the notes) but it’s well worth it when short on time. Our guide/driver Bradley was amazing at creating more time through manipulating the schedule (eg starting a bit earlier to miss other groups) a..nd extremely knowledgeable. It never felt like we were rushed. His creativity with the menu was impressive too, much more than I expected on a camping trip. He also handled group members’ dietary requirements like a pro. My only tip would be to avoid the height of summer if possible as it’s very hot for the hikes.Read full review