Bus No & W1 plate on the bus was not visible at Hotel pick up point, Tour guide did not accompany us to the Grand Canyon, he left us on our own to explore everything, food pack provided were all non vegetarian and choice was not given to se..lect while booking, also tour guide did not accompany to Hoover dam , he was only interested in tips at the end which was too high in terms of Service provided by the guide .Read full review
Tour guide did not explain anythin about grand canyon. He was nice to everyone though!!
We were not taken to hoover dam. We just walked across the memorial bridge.
Aunque sabía que el tour y el guía era en inglés, le pedimos orientación en cuanto a los puntos de encuentro pues le dijimos que hablábamos español y que comprendíamos poco el idioma inglés; aun así el guía nos siguió hablando a ..la misma velocidad y nunca hizo el esfuerzo por indicarnos cuál era el punto de encuentro. Afortunadamente pudimos localizar a un empleado del gran cañón quien nos indicó lo que teníamos que hacer y cómo funcionaba el recorrido de acuerdo al brazalete que portábamos.
Eso si, al final del tour hizo todo lo posible por hacerse entender que la propina no estaba incluida y así pasó a cada asiento.
Este no es un tour ya que el guía en ningún momento acompañó al grupo a ningún lado; únicamente llegó a la estación principal y ahí nos dejó recorrer las tres zonas solos. Realmente no lo manejó como un tour, sino como un simple servicio de transporte.Read full review
Value for money spent.
Guide helpful & appeared well informed.
Time factor -- well chosen and stuck to.
Tip to the guide should be optional!!,& not a certain minimum sum stipulated.
Tour guide was terrible. He was not very informative and seemed like he disliked his job. It was raining when we got there. He did not pass out tickets to sky walk because he said it was closed. It was open when we got there so we had to.. buy tickets. He said we would get s refund from you.Read full review
The tour guide was not available for the trip. Mr Manuel the driver had to double up as the tour guide also . He deserves a praises for his efforts to make every one comfy