I love this place. one of the most beautiful canyons in the US. What I found out though is this is a third party tour. So, we had to go to someone outside who then signs us in and puts us into the tour. We got in at the right time, went on ..the regular Ken's tour but that part was a little confusing when we first got there. We were grateful though to get any tour as the Ken's tour station had a sign up at 1pm that all the tours are booked. This is really a tour you need to book in advance.
The reservation process was confusing as they first had us down at 1:30 in the site but got a reservation for 4:30. Had tocall and talk to someone to try and get this straightened out.Read full review
It was the last weekend to witness the shafts of light at the 11 & 12:45 tour times. I booked for 5 people but found out later there wasn’t enough room at that time and had to switch to a later time missing seeing the light shafts. My exc..hange student made a reservation for two AFTER me and was able to see them. I’m mad and jealous.Read full review
By: Lizette Barzaga | Tue Oct 08, 2019 at 04.29 AM
Transportation was on time and great customer service, on the return there was miscommunication with the shuttle van, but solved in a few minutes,Henry, tour guide has great knowledge and is very attentive. My only suggestion is on the onl..ine booking some fees to be paid after should be more explicit, we had to pay 90 dollars CASH per person on the bus, it could had been a problem if we did not carry all the money, the email with specific NON included fees info, arrived a couple of hours before departure time ( pick up was at 4:55 am in Las Vegas Bally's Hotel, where there is plenty of locations with no signal neither internet, we were actually sleeping when confirmation email arrived, on the other hand , the tour send a text about 12 h s before , with some of the info. Other than that we really enjoy the tour, beautiful breathtaking scenery.Read full review
Beautiful experience. Guide, Leo was so kind and knowledgeable. Leo helped with photo locations and made sure I had some photos of myself taken in this exquisite natural and magical treasure.
By: giancesare gamba | Tue Oct 08, 2019 at 02.32 AM
unique experience with one of a kind sightings. It was superb. We had a lovely guide with great knowledge about how to best take pictures. At 4pm we were the 1st group and enjoyed the experience immensely; but we have to stress the input an..d help from our guideRead full review
I was real impressed with Denise our driver and tour guide very informative and knowledgeable in the history of the area. Also very entertaining
And helpful
The tour was great. Out of all the website that I researched, Tous4fun has the cheapest price. This is a legit tour. For an all day tour, there's no stress, just a great day enjoying all the sites.
De tour zelf was super interessant en mooi. Echter was de reservering moeizaam (tijdslot opeens niet meer beschikbaar) en de 5 (!) Emails met instructies erg verwarrend. Ook het feit dat je 1.5 van te voren aanwezig moest zijn op een locati..e waar verder niets te doen is behalve wachten, is onnodig.Read full review