Days 1 to 7 were exceptional with Tony as our guide. Day 8 was also very good with different guide who was helpful with last minute decisions.Day 9 was horrible starting with an angry driver. Very bad planning to the division of guests for.. the different drop off points in LA. Tour guide nor driver were very helpful. ######HAD AN UNPLEASANT NIGHT ON DAY 8 AT SELECTED HOTEL. HANDICAPPED ROOM IN STATE OF RENOVATION. SHOWER WATER WAS FLOWING IN TOILET AREA. SINK OVERFLOWING -WATER CLOGGED IN SINK. MENTIONED TO NIGHT MANAGER WHO TOLD US THAT WE HAD TO WAIT UNTIL THE MORNING. DID NOT MENTION TO TONY AS IT WAS LATE BY THE TIME OF DISCOVERY. My thanks to TONY and 2ND guide. Read full review