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HOTEL
First of all, I felt cheated! We have been promised all these amazing hotels throughout the whole trip but we stayed at none of them. You may argue that there's a disclaimer saying that we might be staying at a different hotel that i..s similar to the ones you have promised but I am sure you can agree with me there is a huge difference between a 5 star hotel to a 4 star hotel to a 3 star hotel and so on.
1st day in Luxembourg - We stayed in Ibis Hotel (3 stars). We were promised either Melia Luxembourg (4 stars) or Doubletree by Hilton Hotel (4 stars). You can imagine how disappointed we were when we learned almost as we arrived at the hotel where we will be staying. After such a long journey, my family were really looking forward to spend the night in one of the two hotels that have been promised.
2nd day in Frankfurt - We stayed at Mercure Hotel (4 stars). We were promised either Sheraton Congress Hotel Frankfurt (4 stars) or Sheraton Offenbach Hotel (4 stars). The hotel that we stayed was far away from the city. We arrived at Frankfrut at around 5pm and were brought straight to the Romerberg and were given like maybe less than 30 mins time to spend there before we were back in the bus to head to the hotel. We werent given the chance at all to explore Frankfrut because on the next early morning, we were already back on the road to our next destination. If my friend back at home asks me if I have been to Frankfrut? Yes I have. Did I spent the night there? Check! But did I see Frankfrut in all its glory? Absolutely not.
3rd and 4th day in Amsterdam - We stayed at Art Hotel Spaander (3 stars) in Volendam instead of in either Hampton by Hilton Hotel (4 stars) or Amsterdam Schiphol. We had a bad experience at this particular hotel during both times we had breakfast there. The hotel was not ready at all to serve their guests (there were other tour groups staying in the same hotel). The service was extremely slow. They kept running out of food and they only opened a small section of the huge restaurant for the guests to dine. Not only that, there was only ONE buffet table for all the guests to take their breakfast from; that we had to form a really long queue to get our foods. And the food choices were very very limited for a 3-star hotel. It was extremely disappointing! And why was the hotel so far away from the city. We had such little time to explore the city despite being in Amsterdam for 2 days. It would have been better if we get to stay somewhere in the city so we can explore at our own free time.
BUS RIDE
The bus ride was comfortable. However, it was different from my previous tour experiences with Tour4Fun. In my previous experiences, the bus will be constantly cleaned when we stopped over at places. But this time around, the bus wasn't cleaned often enough. When we first board the bus in Place d'italie in Paris, there were used mineral bottles and some stuffs left by the previous tour group in the overhead compartment and still there until the end of our tour.
Another thing that I wasnt happy was the fact that we had to unnecessarily endure hours in the bus and on the road just so we could pick up other passengers. For example, we were brought TWICE to Schiphol airport in Amsterdam to pick up new passengers. We had to go through the insane traffic jams to get there when we could spend time to visit other places. The 1st day in Amsterdam, we were rushed to be on the bus at 8am only to be brought to the airport in which we arrived at around 10am and we only got to finally visit the first place in that day's itinerary at almost noon. It was such a waste of everyone's time. Read full review
